One of the most frustrating experiences a telco customer can have is call-connection problems. Sub-par service and long-distance call failure have even prompted the FCC to take significant steps towards correcting the problem – reinforcing agency enforcement rules, while offering new incentives for providers to improve service. Driven by a commitment to the highest-quality customer experience, CenturyLink is at the forefront of resolving these issues. It’s known as the Order on Rural Call … [Read more...] about CenturyLink: Safe Harbor in a Stormy World