David Dinerman

Having strong customer engagement is critical for business. Not only does it allow you to identify your business’s strengths and weaknesses based on customer feedback, it also allows for open communication and promotes customer loyalty. Ultimately, engaged customers are loyal customers. The following are tips on how to engage customers and build trust between your business and the community.    Be consistent: Customer engagement relies on a strong culture where customers know that they will … [Read more...] about Four Things to Consider for Strong Customer Engagement 

Business owners and managers are often familiar with giving employees mid-year reviews, using them as an opportunity to offer feedback based on their performance to date. However, employee performance should not be the only area that business owners assess during the year. The year is close to being halfway over, leaving you with six more months to accomplish the goals you set for your business this year.  The thought of analyzing your business’s progress over the year to date and preparing … [Read more...] about Checking Three Things for Your Business Mid-Year Review 

You are likely familiar with the saying, “it’s not what you know but who you know,” and to an extent, many would argue that it is true. As a business owner, effective networking is one of the most important things you can do to expand your business knowledge, leverage relationships and establish a strong reputation as a professional in your industry. Developing a strong business network allows you to create strong connections with industry leaders and could potentially open doors to new … [Read more...] about Three Ways to Enhance Your Business Networking Skills