One of the most frustrating experiences a telco customer can have is call-connection problems. Sub-par service and long-distance call failure have even prompted the FCC to take significant steps towards correcting the problem – reinforcing agency enforcement rules, while offering new incentives for providers to improve service. Driven by a commitment to the highest-quality customer experience, CenturyLink is at the forefront of resolving these issues. It’s known as the Order on Rural Call … [Read more...] about CenturyLink: Safe Harbor in a Stormy World
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Keep Your Business Running During Disaster
A natural disaster can spell doom for a small business. Major catastrophes such as hurricanes or flooding can force lengthy shutdowns, resulting in a significant loss of revenue. As Artur Matzka, director of infrastructure development at Integrated Solutions told ComputerWeekly, even a brief interruption of a technology network can have a huge impact. “The cost of data loss or lack of access to information can be dangerous, and not only in financial terms. For companies operating in a … [Read more...] about Keep Your Business Running During Disaster
Speed Bringing Competitive Advantage to Businesses
Glass fibers transporting voice, data and Internet traffic from “near-net” businesses to CenturyLink’s backbone communications network carry at least one high-demand consumer benefit: SPEED. “Near-net” refers to a specific distance from CenturyLink facilities and where the cost of direct Fiber-To-The-Premises (FTTP) for a customer location may be “absorbed” by the telecommunications company. That cost absorption is offered to businesses such as multi-tenant office buildings, mini-malls, large … [Read more...] about Speed Bringing Competitive Advantage to Businesses